Burner assembly — clean and inspect
Nozzle replacement (where required)
Combustion analysis and adjustment
Heat exchanger — check for cracks or corrosion
Flue and seals — inspect all connections
Oil filter and fuel supply line check
Controls, thermostats and programmer test
Safety cut-out and overheat thermostat check
Pump and electrodes inspection
Oil storage tank — visual condition check
Full system fire-up and performance test
Written summary of condition and any recommendations

This Martham homeowner had been relying on an ageing Worcester Bosch oil boiler that had become neglected and was well past its best. We replaced it with a new Grant Vortex oil boiler — a reliable, efficient upgrade that will serve the household for years to come.
The installation was fully commissioned and registered, with an extended manufacturer's warranty supplied as standard. This is a customer we've worked with on several occasions, which reflects the kind of long-term relationship we aim to build with every household we work with across Norfolk.

For this Norfolk homeowner, indoor space was at a premium — so a Grant external system boiler was the perfect solution. Mounted on the outside wall, it frees up valuable room inside while delivering all the performance of a full-sized oil-fired heating system.
As part of the installation, the existing hot water setup was fully upgraded to an unvented horizontal cylinder fitted in the loft. This means the household now benefits from mains-pressure hot water throughout — a significant improvement in both comfort and efficiency over a traditional vented system.
All work was fully commissioned and registered, with extended manufacturer's warranty supplied as standard.

When this Stalham customer's boiler cracked and began leaking onto the kitchen floor, it needed urgent attention. We installed a new Grant Vortex Pro XS combi boiler into a tight utility space — a compact and efficient solution that made the most of the available room.
Due to the layout of the property, a plume management kit was fitted externally to safely direct flue gases away from an adjacent walkway. Full building regulations sign-off was completed and an extended warranty registered on completion — so the customer has complete peace of mind going forward.

Sometimes the best place for a boiler is outside. For this Ludham, (near Horning, North Norfolk) property, an HRM Wallstar external unit was fitted to replace an early 1990s boiler that had reached the end of its life — freeing up space indoors while delivering a significant step up in efficiency and reliability.
Modern external oil boilers are far better insulated than older models and well suited to our wonderful Norfolk climate ;-) This customer wanted a future-proofed system built to last, and that's exactly what we delivered.

This job involved removing an old Trianco boiler that had gone well beyond economic repair and replacing it with a new Grant Vortex, neatly fitted into the footprint of the existing unit. A tidy, efficient swap with minimal disruption to the property not too far from Sea Palling, On the Norfolk Coast.
The system also connects to a thermal store that is partially heated via solar hot water — a setup we were able to work around and fully commission. As always, extended warranty was registered on completion.
Every 12 months — no exceptions. Most engineers recommend booking in late summer or early autumn, before the heating season starts and engineers get busy. If your boiler hasn't been serviced in over a year, it's worth booking sooner rather than later.
We're based in Catfield, NR29, and cover a wide area of Norfolk including Great Yarmouth, Stalham, North Walsham, Wroxham, Acle, Potter Heigham, Martham, Hickling, Horning, Ludham, Neatishead, Hoveton, Coltishall, Fleggburgh, Hemsby and surrounding villages. If you're not sure whether we cover your area, just give us a call.
A standard annual service typically takes between one and two hours, depending on the age and condition of the boiler. We'll always let you know if we find anything that needs extra attention before carrying out any additional work.
Yes — we service all major oil boiler brands including Grant, Worcester Bosch, Firebird, Warmflow, Riello, HRM, and more. We hold Grant G1 Approved Installer status, meaning we have factory-level training on Grant systems, which are among the most common oil boilers found across rural Norfolk
Absolutely. We're used to picking up boilers that haven't had any attention for a while. We'll carry out a full assessment alongside the service and give you an honest picture of where the system is at. No judgment — just practical advice on what it needs.
We offer straightforward, competitive pricing with no hidden call-out fees. Get in touch for a no-obligation quote — call Seb directly on 07880 828586.
For oil boiler servicing, you should always use a qualified engineer with the relevant oil-firing competencies. Seb holds City & Guilds Level 2 and 3 qualifications in oil-firing systems and is a Grant G1 Approved Installer. (Update this line once OFTEC registration is confirmed.)
Location: Catfield, Great Yarmouth, NR29 5BQ
Call: 07880 828586
Facebook: S Locke Plumbing and Heating
Site: www.S-Locke-Plumbing.co.uk
